The woman taking messages is extremely rude and made excuses, instead of being compassionate, about not returning messages or following up with messages when I was having problems getting my prescription sent to the pharmacy. I had to walk in the office to get them to send my prescription in, almost 2 weeks later.
Now, I received an EOB from my insurance saying the provider is out of network even though I requested, and received confirmation that they were in network, before my appointment was scheduled. Mental health offices should be run by people who care about their clients, regardless of their position.
HEIDI B.
Jul 11, 2024
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